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| | About
Us
| 1. |
We
believe that integrity and top quality products are the backbone of
any business. The Cutting Edge Flag Company is a family run business known for customer service, excellent quality, and
vast resources. The Cutting Edge Flag Company is part of the HI-TEX Flags
& Advertising Specialties, Inc. family. We've been in the industry marketing Flags, Flagpoles,
Banners, Pennant Strings and Promotional Products since 1983, and started
our own flag and advertising company in 1987. Our longevity and success are direct results of our focus
on customer service and great deals. Because of our high standards and
uncompromising convictions, you will find that we will do our best to see that your needs
are our priority. Our customer service is unsurpassed, and we are
one of the few flag distributors accredited by the Better
Business Bureau. We
are rated with the highest level of service by our customers. For 17
years, we only advertised by "Word of Mouth". We then entered the
national arena , and again because of our basic core values, have found great
success and a respected customer base. Because of our long-standing
relationship and high volume purchasing power with top manufacturers, (some who have been in the flag business for over 100
years), we have more
of the best deals in the industry than our competitors. That means lower prices to you! All of
the flag products we sell to you, our customer, are below catalog prices. We offer you
discounted prices, which reflect our standard pricing structure, because of
the exclusive manufacturer sale prices
available to us. If we get a discount, so do you! That's why we say:
"Our
Experience & Integrity are your friends."
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| 2. |
We
have Live Support. We want to talk to you and best meet your flag needs.
You may speak directly with a sales representative from our website during
our business hours when you call. We have some of the fastest call
answer times in the industry, as well as quick email and phone response.
We have real people answering your email and telephone concerns with
genuine care, so that we may resolve your questions as quickly as
possible.
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| 3. |
We
have one of the largest variety of flag and related products of any flag &
banner distributor in the United States. We can have nearly any custom
printed flag made with only 3-7 production days after art approval, with no rush charge.
Quantity pricing is always available. Free UPS Ground Shipping in
the U.S. on any flag
orders! Either discounted or free UPS Ground shipping on Pennant String orders. We
never charge any handling fees!
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| 4. |
Quality
products. ALL our Flags, Pennant Strings, and Banners, are made from the
best quality materials in the USA. We use only the top Manufacturers in the USA, who
also use only
the best made products available. We want to have a long lasting
relationship with you, and we know that only happens when you have the
best made product and the best customer service available. We have years
of experience, therefore years of product knowledge. We will answer all of
your questions. You will notice that our prices are lower than most. This
is because of the purchasing power we have to buy our products. We set our
prices based on our costs, not the industry's catalog price structure.
Don't be fooled, apples to apples, we have the lowest prices of purely
American Made Flags & Pennant Strings.
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| 5. |
We
work hard to make sure that your privacy and your personal information are
never compromised. We never sell or share your information. We do not use
your information for marketing or any other purposes other than to fulfill
orders. In addition, for our online orders, we use PayPal to ensure your
safety and satisfaction. If you order by phone, our office never
keeps your financial information; it is always destroyed after the order
is complete.
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| 6. |
We
accept
&
Pre orders by check, and purchase orders from
city and state agencies
such as public schools, colleges and government offices.
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| 7. |
Why
order from us? Great reasons: Useful features on our website. User
friendly and categorized by product. Top quality products. Fast turnarounds. Prices are listed for most items. Secure user accounts. Easy to
find contact information. An email address that is checked within 10-60
minutes during business hours. Specifications and accessories available
for most of our most popular products. We do our best to cater to
your needs.
Hours of
operation: 9:00am to 5:00pm Monday - Friday Central Standard Time.
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